Sitbaq is committed to providing a reliable, safe, and a high-quality experience to everyone. This means that Sitbaq and any affiliates are prohibited from driver and rider discrimination based on race, religion, national origin, sexual orientation, sex, disability, gender identity, marital status, age, or any other basis recognized by federal or state law. Such discrimination includes, but is not limited to, refusing to provide or accept services based on the any of the characteristics. A rider or driver that is found to have violated Sitbaq’s Anti-Discrimination Policy will immediately lose access to the Sitbaq mobile platform.
California Public Utilities Commission - They can be reached by phone at 1-800-894-9444 or through email at
You can contact Sitbaq team in following ways:

By Phone - Contact Sitbaq Support Team by calling 1-888-6SITBAQ (1-888-674-8227)
By Email - You can email Sitbaq Support Team at
You can obtain a 19 point inspection from any Jiffylube location and receive a 15% discount when you mention Sitbaq. You can find the 19 point inspection document here